Service tenet:

My company's customer service tenet is: "Clients are always the first.”

Service strategy:

1. Information Service System

2. Professional service skills

3. Experienced after-sales team

Service content:

A: Pre-sales Service

1. Provide technical advisory services to assist customer in selection;
2. Provide customers with the necessary technical information, drawings, etc;

B: Sales Service

1. According to the relevant technical parameters, design drawings, or to provide customers with drawings of professional review, to provide the best solution and drawings.

2. Answers questions about specifications, performance, parameters, etc, and recommend the most appropriate solution.

3. Immediately after signing the contract, we make production planning for timely delivery.

C: After-sales Service

1. Provide technical advice during installation process;

2. In warranty period, if a quality-related problem occurs in normal use, please send a written description of the problem to us. We will respond within 24-48 hours.

3. Even if the warranty has expired, we are still glad to solve problems that are not due to improper use for you. All repairs will be billed at cost, and for long term, we supply spare parts at favorable price.

Shijiazhuang Jun Zhong Machinery Manufacturing Co., Ltd, located in shijiazhuang city, hebei province, china, covers an area of more than 80 square meters, the geographical position is superior, transportation is convenient. Factory existing staff more than 3000, more than 600 professional and technical personnel, We have skilled workers, advanced processing equipment.

Our factory has casting, forging, gear machining, sheet metal stamping, welding, heat treatment, machining and other advanced equipment more than 2000 sets. In recent years, we has introductioned Germany CW1000 processing center, CNC four axis, five-axis linkage machining center, CNC punching machine, large CNC gear hobbing gear grinding machine, large CNC floor-type boring and milling machine, vacuum electron beam welding, CNC welding robots and 80 machine and other advanced processing equipment.

Our factory adopts advanced and reliable technology, specializing in the production of various types of winches, LBS wire rope groove drum, automatic rope arrangement, petroleum drilling rig winch, trailer mounted pumping unit,fifth wheel,Herringbone Gear,etc., products widely used in aviation, shipbuilding, metallurgy, petroleum, coal, port, wind power, hydropower and other heavy machinery field. in addition to the domestic market, products as been successfully exported to Singapore, America, Britain and other parts of Asia pcific and the west.

In the process of production and management we always adhere to market-oriented, based on the science and technology, relying on scientific and technological innovation, in accordance with the domestic and foreign latest relevant standards and specifications, constantly absorbing new technology improved product of research and development, so that the overall quality of products continue to increase. our factory always adhere to the "integrity, customer first " business purposes, with high reputation, high quality products and service system, and a competitive price policy, to provide customers with satisfactory service, we sincerely look forward to working with customers from home and abroad to establish long-term stable business cooperation!